Returns & Refunds

Talis Chains customers are legally entitled to cancel an order within 14 working days of receipt of the product and to return it for a full refund.

Talis Chains guarantees your total satisfaction with our products and services. In the unlikely event that you are unhappy with your purchase, you may return the items to us within 14 days of receipt of order and we will be happy to exchange or refund providing the goods are returned in perfect condition in their original packaging.

Talis Chains is unable to accept returns for any pieces that have been worn.

We strongly recommend that you send your order back to us via insured and recorded delivery. We regret that we cannot accept responsibility for parcels lost in transit or refund postage costs. For all enquiries, please contact us via email to

Please send your piece(s) to: 31a Shuttleworth Road, London SW11 3DH